Privacy Policy

Effective Date: May 4, 2025

Welcome to 2A Cash. Your privacy is very important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or use our services. By accessing 2A Cash, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Other details you voluntarily provide when using our forms

b. Payment Information

Payment card or bank details are collected securely through trusted third-party providers.

We do not store full payment information on our servers.

c. Usage Data

IP address, device type, pages visited, and general activity for analytics and service optimization.

d. Other Voluntary Information

Responses to surveys, inquiries, or customer support requests.

Note: We do not knowingly collect data from children under 13 years of age. If we discover that such data has been submitted, we will delete it promptly

2. How We Use Your Information

We use your information to:

Deliver and manage your account and transactions

Improve and personalize your experience with 2A Cash

Respond to inquiries or support requests

Send promotional updates (only if you opt in)

Analyze user behavior for service improvement

Comply with legal obligations and ensure platform security

You can opt out of marketing emails at any time.

3. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only in the following cases:

With Trusted Service Providers (e.g., payment gateways, hosting providers) who assist us in operating our services

Legal Compliance:

If required by law or to enforce our terms

Business Transfers: In case of a merger or acquisition

Aggregated Statistics: Which do not personally identify you

All third-party providers are contractually obligated to safeguard your data.

4. Data Security

We implement industry-standard measures to protect your data:

SSL encryption for data transmission

Restricted access to authorized staff only

Secure data storage behind firewalls

Regular system security reviews

5. Data Retention

We retain your data as long as needed to fulfill the purposes outlined:

Account and transaction information kept while your account is active and for legal/tax purposes

Marketing data -until you unsubscribe

Analytics data - retained for limited durations

When no longer needed, your data is deleted or anonymized securely.

6. Your Rights

You have the right to:

Access your personal data

Request correction or deletion

Restrict how your data is processed

Withdraw consent at any time

Opt out of marketing communications

To make any such requests, please contact us using the details below.

7. Rights of Users in the EU or California (if applicable)

While 2A Cash currently operates primarily in Ghana, users in the European Economic Area (GDPR) or California (CCPA/CPRA) may have additional rights, including:

The right to data portability

The right to be forgotten

The right to know what data we collect and how it is used

The right to non-discrimination for exercising privacy rights

We recommend consulting local laws or contacting us to exercise your rights.

8. Children's Privacy

2A Cash is not intended for users under 13. We do not knowingly collect data from children. If you believe a child has submitted personal information, contact us immediately for deletion.

9. Updates to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website with the "Last Updated" date. For significant changes, we will notify users by email or a site banner.

10. Google Analytics

We may also use Google Analytics or a similar service to gather statistical information about the visitors to this Site and how they use the Site. This, also, is done on an anonymous basis. We will not try to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please click here.

11. Contact Us

If you have questions or would like to make a data request, please contact:

2A Cash Privacy Team

Email: hello@2acash.com

Address: 2A Cash, Nkonraza New Zongo- Ohemaa Kwaah Street- Ghana